SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of premierpeakmart.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of premierpeakmart.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
I mean, seriously, can we just take a moment to appreciate this bag? I've been trotting all over the globe and let me tell you, it's been an absolute godsend. It's like my own personal assistant that doesn't talk back! Traveling can be such a hassle sometimes with all the stuff you need to bring along. You know what I'm talking about - that magical bottomless pit where everything fits in perfectly and comes out exactly when needed. The first thing you notice is how many things you can fit into it. We're talking essentials here people: passport, wallet, phone charger...you name it! And not only does everything fit but there’s also room for those little extras too – snacks for the journey (because who wants to pay airport prices?), headphones (for when your seatmate won’t stop chatting), or even that book you’ve been meaning to finish. What really sets this bag apart though is its organization game – and trust me on this one; it’s strong! No more rummaging around trying to find your earbuds tangled up in your keys while boarding begins. Everything has its place and stays put until called upon. But don’t think because of all these practical elements that style has taken a backseat here - no sirree Bob! This travel companion looks as good as it performs. Whether you’re jet-setting off on business or heading out on a leisurely vacation, this baby will have heads turning at every terminal! So if globetrotting is part of your lifestyle then do yourself a favor and get acquainted with this lifesaver of a travel accessory – pronto! 🌍✈️
I'm loving this compact yet roomy cosmetic bag! It's perfect for all of my travel-sized beauty products.No more digging through a cluttered makeup bag for me, thanks to this gem. Everything is easy to find now!
i've had such an efficient way carry around my cosmetics before, it fits everything perfectly and takes up so little space in suitcase!
This cosmetic bag is just what I needed for traveling. It keeps all of my items secure and prevents any leaks from ruining other things in my luggage.
The quality of this product far exceeded expectations - sturdy, stylish, and super practical!
What a fantastic purchase! Now I can finally stop worrying about misplacing or forgetting any essential toiletries while travelling.
this amazing little helper makes packing so much easier - no more mess with bottles leaking over clothes 👏👏
This isn't just some ordinary travel accessory; it’s made keeping track of personal care items hassle-free during journeys.
Never thought I'd be raving about a cosmetic bag, but here we are! It’s just that good.
overall good