SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of premierpeakmart.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of premierpeakmart.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
I was on the hunt for a reliable travel-friendly mug when I stumbled upon this one. And boy am I glad I did! From its solid build to maintaining perfect beverage temperature – this stainless steel wonder does not disappoint. Even after numerous washes there are no signs of rusting or staining!
recommend
I've always been an avid camper and having good coffee mug is essential. This stainless steel camping mug has exceeded my expectations! It's lightweight yet sturdy, keeping my morning brew warm for hours. Plus, it's easy to clean which is a big win when you're outdoors.
As someone who loves hiking and enjoying nature, this portable mug has become my constant companion. The quality of the stainless steel ensures that my drinks stay at their optimal temperature - hot or cold. Furthermore, its compact size makes it easy to carry around without any hassle.
super lightweight and easy to carry around. I love it!
Used this mug on my last camping trip, the stainless steel kept my coffee hot for hours! 🏕️☕
As an avid hiker, I appreciate the durability of this portable mug. Its sturdy construction withstands rough handling while preserving the temperature of my beverage - a great addition to my gear!
This is the perfect companion for all outdoor lovers – keeps drinks at just the right temperature. 😍
Perfect for my morning hikes, keeps coffee steaming hot!
The compact size and lightweight design of this stainless camping mug make it a must-have for any outdoor enthusiast. It keeps my drinks hot, is easy to clean, and fits snugly in my backpack.
This camping coffee cup has become indispensable on our family outings. The quality is excellent; it's robust yet lightweight and maintains the perfect drink temperature. Plus, its sleek design earns us compliments every time!
cool
My coffee tastes so much better from this mug... maybe it's the fresh air or just the quality of the stainless steel?
good quality
This portable camping mug is everything I needed for my outdoor adventures! Its durability really stands out as it can withstand rough handling and still look as good as new. Besides being practical, its sleek design adds a touch of elegance to our campfire breakfasts!
ok
Durable and practical - a must-have for any outdoor enthusiast.
The simplicity yet functionality of this camping coffee cup won me over instantly! Not only does it keep beverages hot/cold depending on your preference but also fits perfectly in most backpack pockets making transportation effortless! Plus, cleaning up afterwards isn't tedious thanks to its dishwasher-safe feature.
highly recommend
I love how practical this travel-friendly mug is! Not only does it keep beverages at their desired temperatures but also proves incredibly durable against wear and tear from constant use.
Being outdoors with good coffee makes everything better! This stainless steel camping mug ensures that by keeping my brew warm for hours, even in chilly weather conditions. A true gem indeed!
Loving lightweight design, super easy to carry around.