SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of premierpeakmart.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of premierpeakmart.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
I've been on the hunt for a good portable fan for quite some time now, and I can confidently say that this mini handheld one is by far the best I've come across. It's not just how compact it is, but also its 3-speed settings which allow you to adjust the airflow based on your needs. The USB rechargeable feature is an absolute win - no need to worry about replacing batteries or finding a power outlet. Whether I'm at home, in office or out running errands during those hot summer days, this gadget has become my go-to solution for instant cooling.
Wow, this little fan is a lifesaver! It's rechargeable via USB and has 3 different speed settings. Perfect for those hot summer days when you a quick cool down. Love it!
I've recently purchased this mini handheld fan and it's been a godsend in the current heatwave. The three speed settings are perfect, allowing me to adjust based on how hot I'm feeling. Plus, it's USB rechargeable which means I can easily power it up anywhere - at home, work or even in my car. It's definitely become one of my summer essentials.
absolutely adore my new handheld cooler, the fact that it's usb rechargeable makes life so much easier, no more to buy or dispose of! plus its 3-speed feature is everything i needed.
Portable, rechargeable and with 3 speed settings - this fan is a summer essential.
Impressive
Summer heat can be unbearable sometimes and having something handy that offers quick relief is crucial. That's where this mini handheld cooler comes into play! With three speed settings, you get to choose how much cool air you want depending upon your comfort level. But what really sets it apart from other similar products in the market is its USB rechargeability - such a convenient feature! You don't have to deal with any cords or constantly buy new batteries; just plug it into any USB port and let it charge up while you continue with your work. A perfect blend of practicality and convenience!
This portable air cooler has been an absolute blessing in this heatwave. The three speeds are super handy and I love how easy it is to charge just a USB cable.
This handheld fan has been a true companion during the heatwave. Its 3-speed settings are perfect for adjusting to my needs, and the USB rechargeable feature makes it so convenient. Definitely a must-have for summer!
wow
This portable air cooler is such a handy little device! With its 3-speed settings, you can choose how much cool air you want and when you need more, just plug it into any USB port to recharge. No hassle with batteries or cords. Perfect for those hot days when you're out and about or even at your desk working away!
Loving my new handheld cooler, it's so convenient to charge and carry around!