SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of premierpeakmart.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of premierpeakmart.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
If you love camping as much as I do then trust me when I say: You NEED these adjustable camping straps in your life! The flexibility they offer due their multiple rings & easy adjustability is simply amazing 💯 They’ve made setting up camp so much faster & efficient than ever before; leaving more time for fun activities 😊
Absolutely love these camping straps! The adjustable feature is so convenient, and the multi-ring design gives me a lot of options for securing my gear. I've been recommending them to all my fellow campers!
I'm not one to usually write reviews but these straps have made such a difference in our family camping! They're sturdy, versatile and easy to adjust.
These are just perfect 👌 I was skeptical at first, but they've held up through multiple camping trips now. Adjustability is key when you're out in the wilderness and these deliver.
Camping has never been easier since getting these adjustable straps!
A friend recommended this product before we went on our annual fishing trip 🎣 These handy little things really came through - strong, adaptable & user-friendly!
The multi-ring design of this strap makes it super versatile – whether it’s hanging lights from trees or attaching equipment together, it's got me covered!
Seriously impressed with how well-made these camping straps are. They’ve survived rough handling and still look as good as new.
This product deserves more than five stars ⭐ It's become an essential part of my outdoor adventures due its flexibility & durability.
As someone who camps frequently, I can say without hesitation that this strap has exceeded expectations; easy adjustments make setup quick & effortless 💪
Highly recommend!
These camping straps have been a lifesaver on numerous occasions. I love the adjustable feature and multi-ring design, they're so versatile!
I've found these straps to be incredibly sturdy and reliable during my camping trips. They hold up well in different weather conditions which is a huge plus for me.
The adjustability of this strap has made it an essential part of my camping gear 🏕 It's like having a Swiss Army knife but for strapping things!
I was surprised by how lightweight yet strong these straps are. They’ve definitely earned their place in my backpack 👍
These adjustable camping straps are fantastic!
This product is absolutely amazing 😍 So practical and easy-to-use; makes setting up camp much less stressful!
Bought these as a gift for my husband who loves outdoor adventures - he hasn't stopped raving about them since ⭐⭐⭐⭐⭐
If you're into hiking or camping, do yourself a favor and get one of these adjustable straps!
What I appreciate most about this strap is its durability & flexibility combined with being super light-weighted! A must-have tool for any camper out there.
This strap has made our family outings more enjoyable & hassle-free than ever before!