SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of premierpeakmart.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of premierpeakmart.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
This speaker is just off the charts! So here's what happened - I decided to take this one along with me for a beach party and let me you something, it did not at all. The sound quality? Absolutely out of this world! Everyone around was totally digging it. They couldn't believe that such crisp clear sound could come from something so compact and portable. It didn't matter if we were blasting some old school rock or grooving to the latest pop hits; everything sounded incredible through these speakers. And when I say everyone loved it, I mean EVERYONE. Even those folks who usually sit in the corner quietly bobbing their heads were up on their feet dancing like there was no tomorrow! That's how amazing the sound experience was. The best part about this little beast is its portability meets power combo. You wouldn't expect something so small to pack such a massive punch but trust me on this one, it does! Whether you're chilling at home or throwing an impromptu beach rave, your music needs are sorted with this gem. Now let's talk about value for money because that’s super important right? Well rest assured my friend because every single penny spent on this speaker feels absolutely worth it once you hear your favorite tunes booming out of it. This thing will make sure every beat drops harder than ever before while making sure every high note touches your soul 😁👍.
bought this for my backyard bbq parties, totally rocked it! battery life? amazing. sound clarity? perfecto. portability? lightweight and easy to carry around. 100%
👍
i just love it
This little has been a lifesaver our family gatherings in the park 🌳 Its long-lasting battery means we can play music all day without worrying about recharging 🔋 Plus, its robust design handled outdoor conditions like a champ!
Impressive
user-friendly, solid sound
Satisfactory
this speaker has been an absolute hit at my parties! battery life is stellar, sound clarity is perfect
Superb
i adore how simple this speaker is...pair your phone via bluetooth and voila...you're all set for some good times. the sound fills up nicely
recommend