SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
5-20 Business days |
| Canada, Europe |
5-20 Business days |
| Australia, New Zealand |
5-20 Business days |
| Central & South America |
5-25 Business days |
| Asia |
5-20 Business days |
| Africa |
5-25 Business days |
*This doesn’t include our 1-3 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of premierpeakmart.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of premierpeakmart.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
CUSTOMER COMMITMENT
We’re a company with a customer-obsessed culture and try to meet and exceed your expectations every time you shop our store. Your opinion is our biggest drive for improvement. Feel like a true insider with our exclusive offers and closed promotions.
PASSION FOR OUR WORK
We're real fans of what we do! Our store is full of amazing carefully hand-picked products that you won’t find anywhere else, that’s for sure. We strongly believe that great stuff shouldn’t cost a fortune that’s why you can trust us to offer goods for every budget.
INSPIRATION AND CREATIVENESS
Get the treat that you deserve and indulge in amazing products, we cater for all tastes. Shopping has never been more enjoyable!
this holder is awesome for road trips, my phone stays secure and the rotation feature makes it easy to switch between maps and music 🎶
I gotta say, I'm really blown away by this phone holder. It fits perfectly on my dashboard and holds my phone super securely even when I'm driving over bumpy roads. I was worried it might not stay in place but man, it's rock solid. The 360° rotation feature is a game-changer It's so convenient for adjusting the view whether I'm using GPS or taking a hands-free call. Installation? Piece of cake Seriously it took me like two minutes to get it set up and ready to go No fuss no hassle just straightforward and easy That's something I can definitely appreciate because who wants to spend forever trying to install a phone holder right? This little gadget has genuinely made my drives so much better Before I'd always be fumbling with my phone trying to prop it up somewhere safe while still being able to see the screen Now it's all right there within easy reach and at the perfect angle Plus knowing that my phone isn't going anywhere gives me some real peace of mind One thing I didn't expect was how stable this thing would be Even when I hit those annoying potholes or take sharp turns there's zero wobble My old holder used to drop my phone all the time which was beyond frustrating but not anymore This one’s got an iron grip It’s also pretty sleek looking Not bulky or ugly like some other holders I've seen It blends in nicely with the interior of my car making everything look neat and tidy Honestly if you're on the fence about getting one just do yourself a favor and grab this bad boy You won't regret it
The best thing I've added to my car in years! It’s sturdy, flexible, and keeps my phone within reach without any hassle. Love it!
Perfect.
Finally found a solution that works perfectly with my large smartphone The grip is strong yet gentle on the phone's surface highly recommend
This car exceeded all my expectations! It's super easy to install and adjust, holding my phone firmly in place without any wobbling. The rotating feature allows me to switch from portrait to landscape effortlessly, which is great for navigation apps. Plus, it doesn’t obstruct the windshield view at all—a big plus!
This dashboard mount has made navigating so much easier I can rotate it effortlessly to get the perfect angle while driving 🚗 I'm super pleased with this purchase
recommend
Such an amazing product! I love how it keeps my phone stable while driving over rough terrain. The adjustable grip accommodates different sizes of phones in our family cars without any issues. Also, the rotation capability makes it so much easier to follow maps and control music playlists.
ok
I love how versatile this holder is; it's adjustable for different phones and angles. Makes using GPS safer while driving.
The perfect addition to any vehicle if you rely heavily on your smartphone while driving like I do! It’s sturdy yet flexible enough to allow quick adjustments when needed; no more fumbling around trying to get the right angle for viewing directions or answering calls safely
useful
Absolutely fantastic quality—this holder does not disappoint! My favorite part is how smoothly it rotates allowing multiple viewing angles depending on what app I'm using at that moment Whether navigating through city streets or streaming podcasts during long drives it's always reliable